Terms of service

Last updated: Wednesday 3rd January 2024

Welcome to Fable & Mane!

Fable & Mane, fableandmane.com and intl.fableandmane.com websites (collectively, the “Site”) is owned and operated by Akita Brands Ltd. in the UK and Europe, and Akita Brands Inc. in the United States and Canada (collectively, “Akita Brands” or “we” or “us”).

The Site offers consumers a convenient way to find, learn about, and purchase Products from us (the “Products”).  These Terms & Conditions together with any other documents referred to in them such as our Privacy Policy (the “Privacy Policy”) and our Cookie Policy, (collectively, the “Terms”) apply to your use of the Site, whether as a guest or registered user, including any content, functionality, and services offered on or through this Site (the “Services”).

Acceptance of these Terms & Conditions

Please read these Terms carefully before using the Site or any Services.  The Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Akita Brands concerning your access to and use of the Site. By using the Site or any Services, or by clicking to accept or agree to the Terms when that option is made available, you accept and agree to be bound and abide by these Terms (including the Privacy Policy).   If you do not agree to the Terms and/or d Policy, you must not use the Services.

Modification of The Terms

From time to time, we may change these Terms in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter.  You are responsible for regularly reviewing these Terms. Your continued use of the Site following the posting of changes to the Terms indicates your acceptance of those revisions.

Age Restrictions

You may use the Services only if you are at least 18 years of age.  We do not knowingly market or sell Products for purchase by children. You may buy items from us if you are legally capable of forming a binding contract with us and are able to abide by and comply with these Terms, and are not a person barred from receiving the Services under the laws of the United States, Canada, or any other applicable jurisdiction. By using the Services, you represent and warrant that you meet these requirements.  If you do not meet these requirements, you must not access or use the Site or Services.

You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations. 

The Services and Products that we offer are always evolving, and their form and nature may change from time to time without prior notice to you. In addition, we may stop (permanently or temporarily) offering the Site, Services (in whole or in part) or Products to you or to users generally, without any prior notice or liability to you.User Registration

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Content That You Submit

You are solely responsible for your use of the Services, for any content you post to the Site, and for any consequences thereof.  Please be aware that any content you submit, post, or display on the Site (including product reviews, or the items you select as part of “Saved Items”) (“Your Content”) will be able to be viewed by other users of the Services and through third party services and websites.  You should only provide Your Content if you are comfortable sharing with others under these Terms.

By submitting, posting or displaying Your Content on or through the Site, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, create derivative works from, and distribute Your Content in any and all media or distribution methods (whether now known or later developed).  You agree that this license includes the right for us to make Your Content available to other companies, organizations, or individuals who partner with us for the syndication, broadcast, distribution or publication of Your Content on other media and services.  You will not be entitled to any compensation for the use of Your Content.  You waive all moral rights (or similar or equivalent rights in other jurisdictions) you have in such Content to the fullest extent permitted by law.

We may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services or media.

We are under no obligation to use, post or disseminate any of Your Content, and we have the absolute right to remove any of Your Content from the Site in our sole discretion at any time.

Guidelines For Reviews

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

Your Rights to Use the Services

We give you a personal, worldwide, royalty-free, revocable, non-sublicensable, non-assignable, and non-exclusive license to use the Services (which will include future updates made available to you from time to time provided that you understand that such updates may be subject to additional terms notified to you at the time that such update is made available), subject to these Terms. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by us, in the manner permitted by these Terms.

The rights in the Services are licensed, not sold to you. Except to the extent permitted by applicable law, you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, adapt, alter, edit, re-position, rebrand, change, distribute, lend, hire, sub-license, rent, or make a derivative work from the software in the Services.

Payment Options

We currently accept the following payment methods:

Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, Shop pay, Apple Pay, Stripe, Paypal Express.

Product Information

Making A Purchase Through the Services

If you wish to purchase Products or use certain Services, you will be asked to supply certain information, including but not limited to the credit card or other payment information. You warrant that all information that you provide to us will be accurate, complete, and current. You agree to pay all charges incurred by you or any other user of your Account and/or any credit card or other payment mechanism issued to you, including without limitation any applicable taxes and shipping, handling, and processing charges, if any, relating to such purchases and transactions. We will charge your credit card when the item you purchased is shipped. Credit card orders shipped to a location other than your billing address may require additional verification. Sales tax is collected in the jurisdictions where we are required to collect taxes.

We only sell products to individuals who can purchase with a permitted payment method.

You are permitted to purchase Products or services through the Services only for personal use and not for resale. We may in our sole discretion refuse and/or cancel any order that we believe may lead to the resale of Products or services ordered from us. Accessing the Services from territories where its contents are unlawful is prohibited. It is your responsibility to ascertain and obey all applicable laws and regulations with respect to the purchase, possession, and use of any product or service ordered through the Services.

We reserve the right to refuse to process or complete any transaction and to cancel any transaction, at our sole discretion.

Order Acceptance Policy

The advertisement of any Product through the Services does not constitute an offer to sell. When you place an order through the Services, you make an offer to buy the relevant Products.  Your order or your receipt of an electronic or another form of order confirmation does not constitute our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed are subject to additional credit verification. We may also require additional verifications or information before shipping any order, as determined by us in our sole discretion.

Order Limitation Policy

Given the popularity of some products, we reserve the right to limit the quantities of items that can be purchased.

Pricing & Availability

All prices and availability of Products are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information on pricing and availability. However, some of the items on our web site may be mis-priced or no longer available at the time you place your order.

In the event a Product is listed at an incorrect price, we have the right to refuse or cancel any orders placed for the Product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

If an item you have ordered is not available because it is temporarily out of stock, we will handle the issue as described in our Pre-order Policy. If we do not believe that we will be able to fill your order at any time (such as, for example, if we have discontinued production of the item you ordered), we will notify you of the same by email and we will cancel your order for that item.

Product Descriptions

All information presented through the Services is intended to be used for personal, educational or informational purposes only.  You are responsible for seeking the advice of appropriate professionals concerning information, opinions, and Products available through the Services. Our Products are not intended to diagnose, treat, cure or prevent any condition or disease. All Products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients of Products to avoid potential allergic reactions. Minors should use our Products only with the permission of a parent or legal guardian.

Products may vary slightly from their pictures. The images of the Products on the Services are for illustrative purposes only.  We use reasonable care to ensure that the details, descriptions, images, and prices appearing on the Services are correct at the time the information was entered onto the system. However, we do not warrant that the Product descriptions or other content of the Services are accurate, complete, reliable, current, or error-free. Where appropriate, any colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will be accurate. All features, content, specifications, sizes and prices of Products and services described or depicted on the Services are subject to change at any time without notice. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown. If a Product offered by us is not as described, your sole remedy is to return it unopened in its original packaging in accordance with the Return Policy and Return Procedures.

Shipping Policy

We strive to ship your order as quickly as possible. However, our shipping estimates are not guaranteed or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

Sorry, we are unable to ship to P.O. boxes or APO addresses. All items must be shipped to a valid street address and shipping charges are based upon the shipment option you select at Checkout.

Shipping to the USA
Orders will be shipped from the USA to addresses within the 50 states of the United States of America. We charge a flat rate of $5 (USD) for Domestic Expedited Delivery (1-3 Business Days). Most packages will be shipped via USPS (United States Postal Service). However, we may use other shipping carriers such as FedEx, UPS, DHL at our discretion. 


Shipping to Canada
We charge a flat rate of $20 (CAD) for Expedited Delivery (5-15 Business Days). Orders will be shipped from the USA and most packages will be shipped via FedEx Cross Border. However, we may use other shipping carriers such as USPS, UPS, DHL at our discretion.

Shipping to the UK
Orders will be shipped within the UK via Royal Mail Standard from our distribution center located in the UK. However, we may use other shipping carriers such as DPD, FedEx, UPS, DHL in our discretion. We charge a flat rate of £3 for standard delivery (2-3 Business Days) to the UK.

Shipping to ROW
At the moment, we do not ship to the rest of the world. We only ship to the United States, Canada, and the United Kingdom.


Notes:

  • Your order will be shipped after your payment has been approved and/or any other necessary verification has been completed.
  • To be shipped the same day, your order must be submitted, and such approval and verifications completed by no later than 12 pm Eastern/ 9am Pacific.
  • Addresses in Hawaii, Puerto Rico and remote areas may require additional transit time.
  • Shipping Methods and Rates are subject to change from time to time.

Risk of Loss

All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
 

Refund & Return Policy

Please carefully review your order before confirming your purchase. All sales are considered final. 

We do not offer refunds or exchanges for any products purchased directly from us at www.fableandmane.com or www.intl.fableandmane.com with the exceptions of:

  • Defective or damaged item(s)
  • Incorrect item(s) sent

If your item(s) arrives damaged or defective and you would like a refund or replacement, please contact us at support@fableandmane.com within 7 days of the delivered date with your order number, address and photo documentation of any reported damage or defect.

If required to return the item(s), it must be returned to us, unopened (unless the item was received by you in a defective or damaged condition) and in its original packaging, with all accessories. Damaged or defective item(s) returned without their original packaging will not receive a refund.

If you are entitled to a refund in connection with a return the following conditions will apply:

  • Your refund will be in the form of payment used for the purchase.
  • The amount refunded will be the purchase price paid by you for the returned item (which reflects the amount of any discounts, promotions or coupons that you received), including sales tax charged with respect to the item.
  • Credits will be issued after we receive, inspect and process your return. Please allow time for the returned item to be delivered to us, for us to inspect and process the return, and for the credit card issuer to credit your account. Your credit card company determines when the credit will be reflected in your statement. It may take one full billing cycle for the credit to appear on your account.

Note that orders placed with our retail partners are subject to the refund and return policy of each retailer. Please contact the retailer’s customer support team and provide the original dated receipt.


Undeliverable Shipments

Occasionally, shipments to customers are returned to us as undeliverable. For example, this may happen when the address is incorrect, or the customer refuses to accept a shipment, or the carrier is unable to deliver after multiple attempts.

From the USA – If a shipment is returned to us as undeliverable, we will charge a return shipping fee of $5 (USD) per package returned. We will also issue a refund reduced accordingly by the $5 (USD) package return fee, as described in our Refunds Procedures.

From Canada – If a shipment is returned to us as undeliverable, we will charge a return shipping fee of $15 (CAD) per package returned. We will also issue a refund reduced accordingly by the $15 (CAD) package return fee, as described in our Refunds Procedures.

From the UK – If a shipment is returned to us as undeliverable, we will charge a return shipping fee of £3 per package returned. We will also issue a refund reduced accordingly by the £3 package return fee, as described in our Refunds Procedures.

We will not issue you a refund if the return shipping fee exceeds the original purchase price plus the sales tax charged of the item(s) in your undeliverable shipment.

Loyalty Program (Tiger Tribe)

When you create an account on the Site you will be automatically enrolled in our loyalty program. Certain personal data will be stored including your purchase information. See our Privacy Policy for more information.

Subscription Products 

Customers residing in the 50 United States, the District of Columbia, ("United States"), or any U.S.Territory and Canada may subscribe to receive Fable & Mane products every 30, 60, and 90 days.  Fable & Mane offers different recurring payment options to subscribe: (1)  automatically billed 30-day subscription (“30-day Membership"); (2) automatically billed 60-day subscription (60-day Membership) and (3) automatically 90-day subscription (“90-day Membership"). You can subscribe to our products by selecting the subscription option on a product page. Once billed, you can expect to receive your products in line with the subscription duration you have chosen. When you subscribe to our products, you will automatically be billed the then-current fee for Fable & Mane products. Discount coupons cannot be used in conjunction with our subscription products.
Subscriptions: By purchasing a Subscription, you agree to an initial and recurring subscription fee at the then-current subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your subscription at any time, subject to the terms of our cancellation policy.

AUTOMATIC RENEWAL TERMS: Once you subscribe Fable & Mane will automatically process your Subscription fee in the next billing cycle. Fable & Mane will continue to automatically process your Subscription fee at the then-current Subscription rate until you cancel your subscription. We explain how to cancel your  Subscription below in the Section "Cancellation Policy". You accept responsibility for all recurring charges prior to cancellation. 

Cancellation Policy: You may cancel your subscription at any time by logging into your account, clicking on Account/Manage subscriptions, and following the cancellation procedures described there. If you need help, feel free to contact us at support@fableandmane.com . You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect.
If you cancel your subscription, you can re-subscribe at any time.

Code of Conduct

By accessing or using any Services, including but not limited to, when submitting any of Your Content to the Services, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person or entity to:

  1. Post any information known by you to be false, inaccurate, or misleading.
  2. Post or transmit any content that contains or advocates hate or racism or that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious or otherwise objectionable, in whole or in part, or that interferes with anyone’s use or enjoyment of the Services, as determined by us.
  3. Post or transmit defamatory, libelous, or slanderous content.
  4. Post or transmit any content that infringes another person or entity’s copyright, trademark, right of publicity, or other proprietary right or violates any applicable law. Any person determined by us, in its sole discretion, to have repeatedly violated the intellectual property or other rights of others shall be barred from submitting or posting any further material on the Services.
  5. Post any content which violates any law, statute, ordinance, or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, and false advertising).
  6. Post any content depicting a health condition in a derogatory or inflammatory way or misrepresenting a health condition in any way.
  7. Post any content for which you were compensated or granted any consideration by any third party.
  8. Post any third-party websites, addresses, email addresses, contact information, or phone numbers.
  9. Reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Services, or use or access to the Services.
  10. Post unsolicited advertising or unlawfully promote products or services, including sending unsolicited email advertisements.
  11. Harass, threaten, stalk or intentionally embarrass or cause distress to another person or entity.
  12. Impersonate another person or entity.
  13. Promote, solicit, or participate in any multilevel marketing or pyramid schemes.
  14. Solicit personally identifiable information from or exploit children.
  15. Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum or posting unrelated to a forum’s designated topic or theme.
  16. Introduce viruses, worms, Trojan horses, harmful code, or any software or other materials that contain a component harmful to the Site.
  17. Gain unauthorized access to any computer system or nonpublic portion of the Services or interfere with or disrupt the Services or the servers or networks connected to the Services.
  18. Invade the privacy of any person, including posting personally identifying or otherwise private or sensitive information about a person without their consent or harvesting personally identifiable information about the Services’ users.
  19. Engage in, encourage, advocate, provide instructions for or discuss with the intent to commit conduct that would constitute a criminal or civil offense or otherwise violate any federal, state, local, or international law or regulation.

We cannot and do not assure that other users are or will be compliant with the foregoing Code of Conduct or any other provisions of these Terms, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

Contents of The Services- Disclaimer

The intellectual Property rights in all software and content (including photographic images) made available to you on or through the Services remain our property and/or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Services nor may you use any such content in connection with any business or commercial enterprise.

The Content (including any graphics, software, recommendations, or other materials) and any materials made available through the Services are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant or make any representations regarding the use or the results of the use of the materials in the Services in terms of its correctness, accuracy, reliability, or otherwise. The materials in the Services could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of development occurring after their respective dates. We undertake no obligation to verify or maintain the accuracy of such information. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Operation of The Web Site – Disclaimer

We endeavor to maintain the Site and its operation, but we are not, and cannot be, responsible for the results of any defects that may exist on the Site.  We offer the Site and the Services as-is.  As to the operation of the Services, we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title, and non-infringement. We make no warranty that (i) the operation of the Services will meet the user’s requirements; (ii) access to the Site will be uninterrupted, timely, secure, free of viruses, worms, Trojan Horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the Services will be accurate or reliable, or (iv) defects will be corrected. You (and not us) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors, or any other problems whatsoever you may have as a result of visiting the Services. Because some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Links from The Site

If the Site includes links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Limitation of Liability; Exclusion of Damages

To the fullest extent provided by law, in no event will the collective liability of Akita Brands and its subsidiaries and affiliates, and their licensors, service providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the amount that you have paid to the company for the applicable services in the six (6) months immediately preceding the event or occurrence giving rise to the claim.

To the fullest extent provided by law, in no event will Akita Brands, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, regardless of whether such loss or damages are caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

These limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy.

The foregoing limitations and exclusions do not affect any liability that cannot be limited or excluded under applicable law.

California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

Indemnification

You agree to indemnify, defend, and hold us harmless, our officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation by you of the Agreement, your use of the Services (including negligent or wrongful conduct) and/or the use of any Services for which you have registered by any other person using your user account.

Copyright Claims

If you believe any materials accessible through the Services infringe your copyright, you may request removal of those materials (or removal of access to those materials) from the Services by contacting us (at the address set forth below) and providing the following information:

  1. Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
  2. Identification of the material that you believe to be infringing and its location. Please describe the material and provide us with its URL or any other pertinent information that will allow us to locate the material.
  3. Your name, address, telephone number, and (if available) e-mail address.
  4. A statement that you have a good faith belief that the complaint of use of the materials is not authorized by the copyright owner, its agent, or the law.
  5. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
  6. A signature or the electronic equivalent from the copyright holder or authorized representative.

To protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of users who are repeat infringers.

Electronic Communications

To the extent consistent with our Privacy Policy, we may in our discretion communicate with you electronically, including but not limited to by email or by posting notices on the Services. You consent to receive communications from us electronically and agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Applicable Law & Disputes

The Agreement shall be governed by and interpreted in all respects in accordance with the substantive laws of the state of New York, without regard to its choice of law provisions.  The 1980 U.N. Convention on Contracts for the International Sale of Goods is not applicable to these Terms. You agree that any disputes directly or indirectly arising out of or relating to the Agreement or the Services (including the purchase of Fable & Mane Products via the Site) shall be resolved exclusively in the state or federal courts located in New York County, New York. You hereby irrevocably consent to such venue and to the exclusive jurisdiction of any such court over any such dispute.

Any cause of action or claim you may have directly or indirectly arising out of or relating to the Agreement or the Services (including the purchase of Fable & Mane Products via the Site) must be commenced within one (1) year after the claim or cause of action arises.

No Waiver

No failure on the part of us to enforce any part of the Agreement shall constitute a waiver of any of our rights under the Agreement whether for past or future actions on the part of any person. Neither the receipt of any funds by us nor the reliance of any person on our actions shall be deemed to constitute a waiver of any part of the Agreement. Only a specific, written waiver signed by an authorized representative of us shall have any legal effect whatsoever.

Contact Us

If these Terms do not address your question or if you would like to report a violation of our Code of Conduct, please contact us at support@fableandmane.com

Or write to us at: 30-31 Plympton Street, London, NW8 8AB

Coupon Codes

WELCOME10: Cannot be used in conjunction with any other promotion including our special offer bundles. Can only be used on a customer's first purchase. Offer ends 11:30 pm PST May 2023.

Black Friday Promotion - BF20: to receive 20% off your order at fableandmane.com or intl.fableandmane.com enter code: BF20 in the promo box at checkout. Only valid on selected items whilst stock last. CANNOT be combined with ANY other promotion. Only one coupon is to be used per transaction. Exclusions apply. This offer cannot be redeemed against purchases of gift cards and value bundle items and other select products. This offer cannot be used on subscription products. Not valid on past purchases. Offers are subject to change without notice. Valid from 12:01 am GMT 23rd November 2021 to 11:59 pm GMT 28th November 2021.

Tiger Claus 7 Day Offers

Monday - JOLLY20: HOLIROOTS HAIR OIL DISCOUNT: to receive 20% off Holiroots Hair Oil enter code: Jolly20  in the promo code box at checkout. Only valid on Holiroots hair oil. CANNOT be combined with ANY other promotion. Not valid on past purchases. Offers are subject to change without notice. Available whilst stocks last. Offer ends 11:30 pm PST 6th December 2021

Tuesday - FREE GIFT: To qualify for a FREE Scalp Massager Comb, spend £70/$70 fableandmane.com/intl.fableandmane.com. ’ free gift will be automatically added to the checkout. While stocks last. May not be combined with other offers. Not valid on past purchases. Offers are subject to change without notice. Offer ends 11:30 pm 7th December PST 2021

VANESA15: to receive 15% off entering code: Vanesa15  in the promo code box at checkout. CANNOT be combined with ANY other promotion, cannot be used on our special value bundles or e gift cards. Not valid on past purchases. Offers are subject to change without notice. Available whilst stocks last. 

Lunar New Year Promotion - TIGER20: to receive 20% off HoliRoots Collection Enter Code: Tiger20 in the promo code box at checkout. Only valid on HoliRoots individual items and not on value bundles. CANNOT be combined with ANY other promotion. Not valid on past purchases. Offers are subject to change without notice. Additional exclusions may apply. Available whilst stocks last. Offer ends 11:00 pm PST 3rd January 2022.

3FOR2: 3For2 offer subject to availability when you add 3 full-sized items to your basket at fableandmane.com, &  intl.fableandmane.com Enter promo coupon 3FOR2 in the coupon code box at checkout. Buy any 3 full-size products & receive the cheapest item free. While stocks last. May not combine with other offers. Not valid on past purchases. Gift sets & Online exclusive value bundle sets are excluded. Offers are subject to change without notice. Offer valid from 19th July 2022 to 26th July 2022.

Friends & Family Promotion - FABLEFAM20: to receive 20% off your order at fableandmane.com or intl.fableandmane.com enter code: Fablefam20 in the promo box at checkout. Only valid on selected items whilst stock last. CANNOT be combined with ANY other promotion. Only one coupon is to be used per transaction. Exclusions apply. This offer cannot be redeemed against purchases of gift cards and other select products. This offer cannot be used on subscription products. Not valid on past purchases. Offers are subject to change without notice. The offer is valid until 30th September 2023 at 11:59PM PST.

3FOR2: To receive the 3for2 offer order at fableandmane.com or intl.fableandmane.com enter code: 3FOR2 in the promo box at checkout. Only valid on full-price products. Purchase three products and get the cheapest product free. CANNOT be combined with ANY other promotion. Cannot be used on value bundles. Only one coupon is to be used per transaction. Exclusions apply. This offer cannot be redeemed against purchases of gift cards and other select products. This offer cannot be used on subscription products. Not valid on past purchases. Offers are subject to change without notice. The offer is valid until 11th November 2022 at 11:59 PM PST.

Black Friday Promotion - BF25: *To receive 25% off your order at fableandmane.com or intl.fableandmane.com enter code: BF25 in the promo box at checkout. Valid on all items whilst stock LAST. CANNOT be combined with ANY other promotion. Only one coupon is to be used per transaction. Exclusions apply. This offer cannot be redeemed against purchases of gift cards and other select products. This offer cannot be used on subscription products. Not valid on past purchases. Offers are subject to change without notice. GWP offer is valid on orders over $60 US/CA. Only available whilst stocks last. Cannot be redeemed or exchanged for monetary value. Offer is valid until 30th November, 2023 at 11:59PM BST.

Valentines Promotion - LOVE10: To receive an additional 10% off your order at fableandmane.com or intl.fableandmane.com enter code: LOVE10 in the promo box at checkout. Only valid on selected items and whilst stock last. CANNOT be combined with ANY other promotion. Only one coupon is to be used per transaction. Exclusions apply. This offer cannot be redeemed against purchases of gift cards and other items excluded from the promotion. This offer cannot be used on subscription products. Not valid on past purchases. Offers are subject to change without notice. Valid from 12:01 am GMT 7th February 2023 to 11:59 pm GMT 14th February 2023.

Quiz Discount - 15% OFF: To receive 15% off your personalised mane routine, enter the unique code as displayed in this email. Your code will expire 60 days from the issue of this email. Enter the promo code in the relevant box at checkout. This promotion cannot be combined with any other promotion. The coupon cannot be used on our special ‘value bundles’ or e-gift cards. Not valid on past purchases. Exclusions apply. Offers are subject to change without notice. Available whilst stocks last. Only valid on fableandmane.com (US/CA website).

Internal Stock Take - 7th-10th March 2023: Please note that due to an internal stock take on our website, we are not shipping orders from the 7th-10th of March. You are still able to place an order. Any orders placed within these dates will be processed for shipping on the 13th of March. Please allow up to 10 working days for shipping.